---
title: "TopQuadrant | Webinar: Customer Case Study - How Adobe Transformed Content Fragmentation into Authoritative Context to Scale AI for Product Support with Partners Factor and TopQuadrant"
description: How Adobe built semantic models for AI using Factor's taxonomy / ontology expertise and TopQuadrant's context management platform to deliver authoritative context for digital product support use cases.
---

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On-demand Webinar

# How Adobe Transformed Content Fragmentation into Authoritative Context to Scale AI for Product Support

*What does it really take to turn a fragmented semantic landscape into governed, AI-ready context and what can that unlock for a business?*

Adobe's own [2026 AI and Digital Trends](https://business.adobe.com/resources/digital-trends-report.html#the-ai-readiness-gap-1) research found 75% of organizations cite data integration and quality as the top obstacle to AI. See how Adobe is solving that exact problem inside its own walls.

Join [Factor](https://factorfirm.com/) and [TopQuadrant](https://www.topquadrant.com/) to explore how Adobe closed that gap, moving from manual systems to validated, semantic models that are automatically available to both humans and AI. Adobe paired Factor's taxonomy and ontology expertise and TopQuadrant's context management platform to deliver product and feature taxonomies that serve as the authority for internal and external product support.

Using this real-world migration as a case study, Factor’s Connor Cantrell, Adobe’s Rachael Maddison, and TopQuadrant’s Jesse Lambert will walk through the business journey behind the shift.

You’ll learn:

- How pairing deep taxonomy expertise with a purpose-built platform helps teams move faster, reduce costs, and set themselves up for what's next.
- How to advocate for your team by linking AI automation to business outcomes such as accelerated product delivery and reduced costs
- How Adobe was able to organize disparate product knowledge into a governed, contextual knowledge graph

Watch on-demand today.

## Ready for a personalized demo?

[Request a Demo](https://www.topquadrant.com/request-a-demo/)

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### Testimonials

Reduced data alignment time by 50%.

Global Pharma Company

Achieved full regulatory compliance in half the time.

Leading Financial Institution

Improved terminology management efficiency by 3x.

Healthcare Leader

## More Than Just Taxonomy Management

### TopBraid EDG simplifies your workflows, integrates effortlessly, and scales with your needs.

## TopBraidEDG: Built for Comprehensive Data Management

Comprehensive Capabilities

#### Manage taxonomies, metadata, ontologies, and more—all in one platform

Seamless Integration

#### Connect with your existing systems effortlessly

Scalable Performance

#### Handle large datasets and complex workflows with ease

Enhanced AI Integration

#### Leverage AI-driven insights for smarter decision-making

## Ready for a Better Taxonomy Solution?

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